Quick Reference

Quick reference guide for essential information on the Nevada nursing assistant certification exam

Create or Log into your Credentia Platform account to:

  • Change your current address and phone number.
  • Submit Correction Form to update your name, date of birth, or social security number before your scheduled exam. 
  • Obtain and submit an Examination Testing Application. 
  • Check the Testing Application status. 
  • Find test sites and availability. 
  • Schedule, reschedule, or cancel an examination. 
  • View exam details such as examination type, scheduled time, date, and location. 
  • View Score report. 
  • Submit and review a Grievance application for completed examination. 
  • Submit an excused absence application.

Contact Customer Service if:

  • Problem occurs when creating a Credentia Platform Account. 
  • Did not receive an activation link. 
  • Problem occurs when applying an assigned voucher code. 
  • Testing Application Issue. 
  • Received an error message when scheduling an examination. 
  • Score report is not viewable in the Credentia Platform after twenty-four (24) hours from your exam. 
  • Call 888-204-6249.

Nevada State Board of Nursing

(888) 590-6726 

Web: http://nevadanursingboard.org/ email: nursingboard@nsbn.state.nv.us 

Hours of Operation 8:00 a.m. – 5:00 p.m. (Pacific Time Zone)

Contact Nevada State Board of Nursing (NSBN) to: 

  • Obtain information regarding requirements for initial CNA certification and submit your initial application. 
  • Obtain information regarding requirements for CNA renewal and submit your renewal application. 
  • Change your current address or name. 
  • Obtain information regarding the CNA Skills Guidelines and CNA Scope of Practice in Nevada.