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Nevada - NNAAP
Quick ReferenceIntroduction Exam OverviewAssessment ProgramEligibility Criteria Registration and SchedulingExam FeesCancellation and ReschedulingPolicyExam Day OnlineTest Center Exam DayTesting PoliciesTypes Of ExaminationThe 2024 National Nurse Aide Assessment Program (NNAAP®)Sample QuestionsSelf-AssessmentThe Skills EvaluationSkillsScore ReportingGrievance ProcessThe CNA Registry (FAQ)Frequently Asked QuestionsConclusion

Cancellation and Rescheduling

Explains procedures for cancellation and rescheduling of the NNAAP Examination in Nevada

You can easily cancel or reschedule an exam Online using the Credentia Platform. Go to http://www.credentia.com/test-takers/nv and click on “How to Cancel or Reschedule an Exam” in the Resources section of the web page.

Written Exam: Remember: You need to cancel or reschedule your Online Written (or Oral) examination at least 48 hours, two (2 days) before your scheduled test time.

Skill Exam: If you are unable to attend your test, you must reschedule or cancel in the Credentia Platform at least ten (10) business days before the test date (Saturday and Sunday and national holidays are not considered business days). If you don’t reschedule or cancel at least ten (10) business days before your test date and do not show up for your scheduled test, you will be responsible for the test fee. Your fee will not be refunded and cannot be transferred to a new test date, and you may not give your test date to another person.

  • If you do reschedule/cancel in time, there is no penalty, and your fee may be transferred to your new test date. If your employer paid your test fee, you should tell them about missing the test or rescheduling. Let them know how you have handled rescheduling and when you plan to take the test again. 
  • If you do not report to the testing location on the day of your scheduled test, you will be considered a “no-show” and you will not get your testing fee back.

Refunds

Once payment of exam fees is received, NO REFUNDS WILL BE ISSUED.

Rescheduling

You can use the Credentia Platform to reschedule your exam. Go to http://www.credentia.com/test-takers/nv and click on “How to Cancel or Reschedule an Exam” in the Resources section of the webpage. If you want to reschedule by phone, call 888-204-6249. You must contact Credentia at least ten (10) business days before your skills exam.

 

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